Refund Policy

Compensation for loss or damage of clothes or footwear 

If you find any clothes or footwear, damaged or missing after receiving your laundry, you can contact us on our email id p21arunrajg@iimidr.ac.in or WhatsApp number – 7385082633. After reviewing your complaint we will notify you of the approval or rejection of your request. After negotiating the amount the refund will be initiated.

Once approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at p21arunrajg@iimidr.ac.in or 7385082633.